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Document360

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AI-powered knowledge base for customers and teams - Self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs, and Wikis

AI-powered knowledge base for customers and teams - Self-service platform to build, share and manage knowledge base, product documentation, manuals, SOPs, and Wikis

Description

Document360: An Overview

Document360 is a knowledge management platform that allows users to create and manage self-service knowledge bases, both public and private.Document360 is used by global brands and trusted by companies like Panaya and Fastmag to improve their documentation and customer support. Overall, Document360 is a comprehensive knowledge management platform that helps organizations streamline their documentation processes and provide self-service support to customers and employees.

 

Document360 Features

♦  User-friendly interface
♦  Advanced portal
♦  Public or private knowledge base
♦  Embeddable widget
♦  Automatically generate customizable API documentation
♦  Design and manage your documentation workflow process
♦  Create a single source of truth for all your business terms
♦  Keep track of feedback across all articles and categories
♦  20+ integrations

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$0
$149
$299

✔ Public knowledge base
✔ 2 Users included
✔ 1 Workspace included

Features:
✔ 50 articles
✔ 1 GB storage

✅ Public knowledge base
✅ 3 Users included
✅ 1 Workspace included

Features:
✅ Unlimited articles
✅ 50 GB storage
✅ Custom Domain with SSL
✅ Custom Branding
✅ Customize Site – Home page
✅ Drive (media management)
✅ AI-Powered Search
✅ Article Templates
✅ SEO Management
✅ Cookie Consent
✅ Article Bulk Action

⚡ Public knowledge base
⚡ 5 Users included
⚡ 1 Workspace included

Everything in Standard, Plus:
⚡ Custom CSS & JavaScript
⚡ Custom Pages
⚡ Analytics
⚡ Smart Bars
⚡ Review Reminders
⚡ Article Redirection
⚡ Recycle Bin
⚡ Glossary
⚡ Link Analyzer
⚡ Knowledge base Widget
⚡ Global Find & Replace
⚡ Snippets & Variables
⚡ Feedback Manager
Ticket Deflector
Back up & Restore
Notifications