Description
Glassix: An Overview
Glassix is a platform designed for AI customer support, offering omnichannel ticketing and chatbot software. It aims to enhance customer interactions by centralizing communications from various channels, such as social media, chat, and messaging apps, into a single interface. This allows businesses to manage customer inquiries more efficiently, leading to improved response times and overall customer satisfaction.
Glassix Features
♦ Unified inbox
♦ Messaging channels
♦ Chatbots & conversational AI
♦ IM apps & SMS text
♦ Email conversations
♦ Live chat
♦ Social media engagement
♦ WhatsApp business
♦ Apple messages for business
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