Scale Customer Support Across Telegram, Discord, Web & Slack - Seamlessly support your community in public and private from one powerful and secure dashboard
Scale Customer Support Across Telegram, Discord, Web & Slack - Seamlessly support your community in public and private from one powerful and secure dashboard
Mava is a customer support platform designed to assist communities in both public and private settings from a single, secure, and powerful dashboard. Mava leverages machine learning to learn from existing support content on platforms such as GitHub, Google Docs, and websites, allowing it to provide comprehensive support to users across various channels.
♦ Support Metrics and Insights
♦ Multi-Channel Support
♦ Ticket Handover
♦ Shared Inbox
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INTEGRATIONS
✔ Web Chat
✔ Discord
✔ Telegram
✔ Email
WHAT’S INCLUDED?
✔ Mava Dashboard
✔ 100 support requests / month
✔ 2 AI Training Sources
✔ Discord Public AI Bot
✔ Discord, Telegram, Web Chat Private Ticket AI Bot
✔ Unlimited Agents
✔ 5 Template Answers
✔ Conversational Forms
INTEGRATIONS
✅ Web Chat
✅ Discord
✅ Telegram
✅ Email
Everything in Starter, Plus:
✅ 6,000 support requests / year
✅ 5 AI Training Sources
✅ Automatically train AI on Discord replies
✅ Web Chat Customization
✅ Analytics (90-day history)
✅ Unlimited Template Answers
INTEGRATIONS
✅ Web Chat
✅ Discord
✅ Telegram
✅ Email
Everything in Bullish, plus:
✅ 24,000 support requests / year
✅ 10 AI Training Sources
✅ Integrate with 3rd party apps via webhooks
✅ Ticket & User Attributes
✅ Multi-Lingual AI Bot
✅ Priority Support
✅ Analytics (all-time)
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