Description
TIDIO: An Overview
Tidio is an AI-driven customer service platform designed to enhance business growth by automating customer interactions. It allows businesses to address up to 70% of customer inquiries without human intervention, utilizing its Lyro AI Chatbot, which responds to customer queries in an average of six seconds. Tidio’s services include live chat and helpdesk tools, enabling real-time communication with website visitors, tracking user behavior, and managing messages from multiple channels through a single dashboard.
TIDIO Features
♦ Help Desk & Live Chat
♦ Lyro AI Chatbot
♦ Order Management
♦ Ticketing
♦ Departments
♦ Analytics
♦ Flows
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